Managing Across The Lifecycle (Official ITIL® Expert
Managing Across the Lifecycle is a certification course that
provides a holistic picture of the critical learning points and
knowledge IT management staff require on key organizational topics
such as: governance structures, roles, functions, process
dependencies, complementary frameworks, service assessments and the
management of change issues related to the ITIL service lifecycle.
After taking this course, you will be better equipped to understand
the strategic design, deployment and management of the capabilities
and resources required by the full IT service lifecycle.
Specifically, this course addresses the interfaces, interactions
and organizational requirements between the processes addressed in
the five core ITIL publications: Service
Strategy, Service Design, Service Transition, Service
Operation andContinual Service Improvement.
This course also prepares participants for the examination
leading to the ITIL Certificate: Managing Across the
Lifecycle. This is a free-standing qualification, but is also
the final module of the Service Lifecycle and/or Service Capability
modules that leads to the ITIL
Managing Across The Lifecycle course is available in a
variety of formats including:
Online Instructor-Led Course and
Classroom Course options can also be presented onsite
giving you the opportunity to choose dates and times that are
convenient to your team. Call us at 1-888-273-PINK
(+1-905-331-5060) to discuss how we can help you.