Services & Solutions

IT Service Management

About Pink

Operating through many offices across the globe, Pink Elephant is the world's #1 provider of ITIL® and IT Service Management (ITSM) conferences, education and consulting services. Pink Elephant is proud to be celebrating nearly 25 years of ITIL experience - more than any other service provider. To date, more than 350,000 IT professionals have benefited from Pink Elephant's expertise. Pink Elephant has been championing the growth of ITIL worldwide since its inception in 1989, and was selected as an international expert to contribute to the ITIL V3 project as authors of V3's Continual Service Improvement book and through representation on the International Exam Panel. 

Pink Elephant's service lines each provide different, but complementary business solutions:

  • EDUCATION: Pink Elephant is the most prolific creator and widespread distributor of ITIL and ITSM training. We offer training for: ITIL, ISO, COBIT®, Lean and other ITSM best practices. Pink is internationally accredited with EXIN, APMG, and PEOPLECERT, independent examination institutes that manage the ITIL certification program. The Project Management Institute (PMI) also recognizes Pink as a Registered Education Provider
  • CONSULTING: Using ITIL and other best practice frameworks and approaches, Pink Elephant provides end-to-end solutions - from assessments, to strategic planning to implementation, continuous improvement and beyond. Experienced consultants work hand-in-hand with our customers every step of the way
  • CONFERENCES: Pink Elephant is the world's largest producer of ITSM conferences and delivers several major events per year to thousands of IT professionals
  • ONLINE TOOLS: We offer many online course options for education, and many online tools to help with your ITIL and ITSM process improvement projects, including PinkATLAS™, which contains hundreds of process deployment documents
  • PinkVERIFY™: Pink Elephant's internationally recognized "ITSM Tool Suite Stamp Of Approval" validates toolsets that meet a set of functional requirements as defined by ITIL best practices